Privacy Policy

Introduction

Your privacy is important. This Privacy Policy explains how information is collected, used, and protected when you visit Rashad Poovannur or interact with my software development services.

By using this website, you agree to the practices described in this policy.

Information Collected

Information may be collected when you:

• Submit an enquiry or contact form.
• Send an email or WhatsApp message.
• Request a quotation or project consultation.
• Browse the website.

This information may include:

• Name
• Email address
• Phone number
• Company name
• Project requirements
• Technical information such as IP address, browser type, operating system, and device information.

How Your Information Is Used

Your information may be used to:

• Respond to enquiries.
• Prepare quotations and proposals.
• Communicate regarding projects.
• Improve website performance and user experience.
• Maintain security and prevent abuse.
• Comply with legal obligations.

Cookies, Analytics &Beacons

This website uses cookies, tracking beacons, and analytics tools to understand visitor behavior, measure performance, and prevent fraud. Specifically:

• Google Analytics: We use Google Analytics to measure site traffic and aggregate usage metrics. It stores cookies on your browser to record anonymized path sequences.
• Microsoft Clarity: We partner with Microsoft Clarity to capture how you interact with our website through behavioral metrics, heatmaps, and session replay to improve user experience.
• Page-Visit Beacons &IP Logging: When you navigate this site, a lightweight beacon triggers a page visit record. This logs performance metrics (page load speed, active duration) and technical details (your IP address, user-agent, and referrers) to monitor security and prevent spam.

Consent &Opt-Out: You can manage or completely disable cookies through your browser settings. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or review Microsoft's privacy statement to manage Clarity data.

Third-Party Processors

We integrate with trusted third-party service providers (data processors) to deliver services and manage website communications:

• Analytics & Behavior: Google LLC (Google Analytics) and Microsoft Corporation (Clarity).
• Communication & APIs: WhatsApp Business API / Meta Platforms, Inc. for direct messaging integrations.
• Hosting & Server Infrastructure: Cloud hosting providers and database sync daemons located on secure servers in India & GCC regions.

Data Security

Reasonable administrative, technical, and organizational measures are used to protect personal information against unauthorized access, misuse, disclosure, or alteration.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Data Retention

We retain personal information and logs only as long as necessary for the purposes outlined in this policy:

• Form Submissions &Inquiry Data: Retained for as long as we maintain an active business relationship or as needed for contract preparation, up to 5 years.
• Server &Page-Visit Logs: Anonymized web stats, IP logs, and load time performance beacons are retained for a maximum of 24 months before automatic deletion.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information where legally permitted.
• Withdraw consent for future communications.
• Request information about how your data is processed.

Children's Privacy

This website and services are intended for businesses and professionals. Personal information is not knowingly collected from children under the age of 18.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements, business practices, or website functionality. The latest version will always be available on this page.